FAQ

What types of cargo do you transport in London?

We specialize in transporting a wide range of cargo, covering all categories—from goods and furniture to electronics and more. Our focus is on forwarding services, and we handle everything for you. Simply make a request, and we’ll take care of the rest, removing the hassle of removals.

Which areas of London do you serve?

We extend our services across every corner of London, guaranteeing an expansive delivery network to cater to our clients’ needs. Furthermore, our commitment doesn’t stop at London’s borders—we offer deliveries to any destination throughout the United Kingdom, provided road signs and regulations permit. Your cargo can reach any point in the UK with our reliable and comprehensive transportation services.

What are your delivery times for cargo within London?

We pride ourselves on delivering cargo with utmost efficiency. Our delivery times are directly influenced by the distance and the nature of the cargo. Generally, we strive to complete deliveries within 24-48 hours. Moreover, our commitment to your convenience means we operate around the clock, ensuring deliveries at any time. For precise information tailored to your needs, please get in touch with us, and we’ll provide comprehensive details on our delivery timelines. Your satisfaction is our priority.

How is the cost of transportation calculated?

The cost of transportation is determined by factors such as the weight, volume of the cargo, distance, and location. We offer transparent pricing with no hidden fees, providing you with a clear understanding of the costs involved. It’s important to note that in some instances, reaching specific locations may pose challenges, influencing the overall transportation cost. Rest assured, our commitment to transparency remains unwavering, and we are always available to discuss and clarify any aspects of the pricing structure. Your satisfaction and understanding matter to us.

Can I track my cargo in real-time?

Certainly! We provide real-time cargo tracking through our user-friendly web portal. Utilizing advanced GPS tracking technology, all our vehicles and drivers are continuously monitored, and we receive live updates on their locations. This ensures that you have complete visibility into the journey of your cargo at any given moment.

What types of transport are used for cargo transportation?

We utilize various modes of transport to meet diverse cargo needs, employing trucks, vans, and specialized vehicles based on customer requirements. Our fleet encompasses a wide range of vehicles, including everything from standard trucks to heavy-duty transport, ensuring that we have the right vehicle for the job. Your cargo requirements are diverse, and our comprehensive fleet is ready to cater to them efficiently.

Is there insurance for my cargo during transportation?

Certainly, we offer basic cargo insurance as a standard part of our transportation services.  It’s important to note that our cargo insurance covers your shipments up to a maximum value of £100,000.

What are your working hours, and how can I reach customer support?

Our operating hours are from 8:00 AM to 8:00 PM local time, Monday through Friday. Within these hours, our dedicated customer support team is readily available to assist you. If you happen to require assistance outside of our regular working hours, you can conveniently submit a request through our website. Additionally, you may leave your contact details, and we will promptly get in touch with you.

How can I place an order for cargo transportation?

You can place an order through our website, by phone,whatsApp or via email. We also accept orders several days in advance of the planned delivery date.

What should I do in case of loss or damage to the cargo?

In case of loss or damage to the cargo, please contact our customer support immediately, and we will provide the necessary assistance and resolution.

Pricing

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Click left or right to choose the van
Car
Small Van
Length: 1.8m / 5.9ft
Height: 1.2m / 3.9ft
Width: 1.5m / 4.9ft
4m3
van specification
Car
Short Wheelbase (SWB)
Length: 2.5m / 8.2ft
Height: 1.4m / 4.6ft
Width: 1.7m / 5.5ft
6m3
van specification
Car
Medium Wheelbase (MWB)
Length: 3.0m / 9.8ft
Height: 1.8m / 5.9ft
Width: 1.7m / 5.5ft
10m3
van specification
Car
Long Wheelbase (LWB)
Length: 4.0m / 13.1ft
Height: 1.8m / 5.9ft
Width: 1.7m / 5.6ft
15m3
van specification
Car
Extra Long Wheelbase (XLWB)
Length: 4.2m / 13.8ft
Height: 1.8m / 5.9ft
Width: 1.7m / 5.7ft
20m3
van specification
Car
Luton box with tail-lift
Length: 4.2m / 13.7ft
Height: 2.0m / 6.5ft
Width: 2.1m / 6.9ft
20m3
van specification
Car
Luton curtain with tail lift
Length: 4.2m / 13.8ft
Height: 2.3m / 7.5ft
Width: 2.2m / 7.2ft
20m3
van specification
Car
7.5 tonne
Length: 6.1m / 20.1ft
Height: 2.3m / 7.5ft
Width: 2.3m / 7.5ft
45m3
van specification
Car
Articulated lorry (Artic)
Length: 13.6m / 44.6ft
Height: 2.6m / 8.5ft
Width: 2.5m / 8.2ft
86m3
van specification
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