Customer orders
Goods move from your premises to a named customer or receiver.
Cargo transport by van, with the route, load and handling agreed before booking. Passenger transport and self-drive hire are not offered.
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This page covers cargo transport. Lucky Van arranges van deliveries with a driver and agreed handling requirements. Send the item list, packaged dimensions, weight and both addresses so the team can check an available van and the required help.
Use an urgent courier enquiry for a time-sensitive handover, a planned delivery for an agreed date or a Man & Van enquiry for a small move with an agreed level of assistance. Tell us about stairs, loading equipment and receiving hours before booking. Availability, timing and the written scope must be confirmed for the individual job.
Goods move from your premises to a named customer or receiver.
A business needs a defined load transferred to another site.
Stock or equipment moves between business locations.
Use order and purchase references the receiver can recognise.
Disclose fragile, hazardous, restricted or temperature-sensitive goods before booking.
Agree the contact and available delivery evidence for the job.
Send collection and delivery addresses, item sizes, estimated weight and photographs. Include access restrictions and the date you need.
The team checks the load, suitable vehicle, handling needs and timing. Check the written scope and estimate before accepting the booking.
Have the goods ready as agreed and make sure a named contact can provide access at collection and delivery. Tell us promptly if anything changes.
Mileage and the collection location affect the estimate.
Space, weight and handling determine the suitable van.
Security checks, appointments and waiting need to be included in planning.
Check both dimensions and payload. The team confirms the vehicle for your load.
Choose your collection city to explore local areas and delivery services.
Courier, delivery & van services
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Discuss the frequency, load and service expectations. Availability and any recurring arrangement need to be agreed.
No. Describe the contents accurately and check restrictions and suitability before booking.
Ask what evidence is available and state your required reference or receiving process in advance.
A little planning. A smoother delivery.

Arrange a spare-parts courier with a verified component, supplier release and prepared package measurements. Give the workshop’s useful receiving deadline.
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Collect trade supplies with the correct branch reference, released order and measured load. Check the site entrance, receiving time and unloading support.
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Prepare a small business multi-drop route with a clear stop manifest, receiving windows, order labels and a process for late route changes.
Read the articleWe’re a London courier team helping people and businesses move goods across the UK. From a single parcel to a full van, we match each job with the right vehicle and driver.
Clear communication, careful handling and support from collection to delivery.
